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healthy skincare routine


  • Do we have worldwide shipping?
    Currently, we only ship to the U.S. and Armenia. We provide international shipping to Armenia directly. We also ship to other countries using the service of Shipito.
  • What are our shipping/delivery costs?
    We charge $5.5-$7 based on the weight of the product, for the United States orders. All orders over $100 qualify for free shipping to addresses within the continental United States.
  • What are our shipping/delivery options?
    Shipping is available to PO boxes within the continental United States. We use USPS First Class-USPS Priority Mail-UPS Ground for the US and private carriers for Armenia.
  • When do you ship, when the order is confirmed?
    All orders are processed and shipped within 1-3 business days. Orders placed on weekends or holidays will be shipped from our warehouse on Monday or the next business day. If your order’s shipment is delayed significantly, we will contact you via email to notify you.
  • How long does it take for my package to be delivered?
    If you don’t receive your order within 15 days of receiving your shipping confirmation email, please contact us at with your name and order number.
  • What are some options for Returns or Refunds?
    We accept returns up to 14 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the return shipping costs. Our Return Policy page provides more detailed information about your options and the procedures for returning an order.
  • In what order should I apply the products?
    Step 1: Oil-to-Milk Double Cleanser Step 2: Daily Exfoliating Toner-Serum Step 3: Either Clarifying Gel-Moisturiser or Advanced Moisturiser, based on your skin type.
  • Can I use your products if I'm pregnant?
    Yes, BBA products are for all. Just make sure to test the product on the side of your wrist, to see if you are not allergic to active ingredients.
  • My skin is sensitive, can I use your products?
    BBA Organic’s products are made with active ingredients; we highly recommend testing the product on the side of your wrist and then using the product. For our Daily Exfoliating Toner-Serum, we also recommend a second version with a low percentage of active ingredients. If you already know you have sensitive skin, you can immediately order one.
  • What if my skin reacts to the product?
    BBA Organic’s products are made with active ingredients. Your skin might turn red if it is not used to active ingredients. If the situation is not critical, we recommend using the product three, four times, so the skin can get used to the active ingredients. If the situation is critical, please wash the face, avoid using the products or contact a dermatologist.
  • Are you vegan?
    BBA products are vegan certified, cruelty-free, and non-toxic.
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