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Return Policy

Returns

 

Currently, we do accept returns from US orders, and the original shipping cost can not be refunded. We do not accept a return from International orders. The Refund Policy is valid for 14 days from your purchase. Unfortunately, we cannot offer you a refund or exchange after this period. To be eligible for a refund, your item must be unused and in the same condition, you received it. It must also be in its original packaging.

To complete your refund, we will need a receipt or your order number. In case of problems, please contact us at: support@bbaorganic.com to specify the reasons for your problems, and then, if necessary, you can return the goods within 14 days.

 

 

 

Refunds (if applicable)

 

We will email you a return shipping label free of charge, once your return is received and inspected, we will email you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

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If you are approved you will receive an email confirmation and your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days depending on your bank.

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Order Cancelation 

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If you need to cancel your order you can email us immediately at support@bbaorganic.com  so we can cancel and refund the order before shipping .

 

Shipping

 

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. Currently we offer free shipping for orders over $100 .

Note

  • We are not responsible for lost or stolen shipments.

  • If the delivery address is entered incorrectly will work with you to get the package to you; please note this process might take 2-3 weeks, and bba organic takes no responsibility. However, we will do our best to deliver the package safely to you.

  • Currently, we do not accept returns or exchanges for international orders. If a product is damaged or defective, please contact us at support@bbaorganic.com. We will be more than happy to help you.

 

Product Life

 

bba organic products are made with natural, unrefined ingredients without synthetic preservatives and are almost always organic or wild-harvested. Because of this, our items are meant for regular use and should be consumed within 6-12 months once opened.

 

Contact Us

 

If you have any questions about the Return Policy, you can contact us:

 

Allergies

 

IF YOU HAVE SENSITIVE SKIN, PLEASE TEST ON A SMALL AREA INSIDE YOUR WRIST/ELBOW BEFORE REGULAR USE TO AVOID AN ALLERGIC REACTION.

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